Login
Start Free Trial Are you a business?? Click Here

Scout Store Reviews

4.3 Rating 908 Reviews
81 %
of reviewers recommend Scout Store
4.3
Based on 908 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Scout Store Reviews
Visit Website

Phone:

07511072493

Write Your review

Anonymous
Anonymous  // 01/01/2019
I recently purchased a Scouts shirt from the Scouts Shop, but it was too big. I followed the store's return procedure carefully, ordering the correct size and returning the incorrect one. However, to my frustration, the incorrect item was posted back to me. They claimed they couldn’t verify that the item came from their store, despite being the only UK retailer for Scouts shirts. To make matters worse, their ordering system didn’t provide any receipts or confirmations after purchase or delivery, leaving me with no proof. This experience was disappointing and frustrating, and I expected a much better service from the Scouts Shop.
Helpful Report
Posted 1 month ago
Exceptional product and service! Thank you so much
Helpful Report
Posted 1 year ago
Polo top feels of good quality, unfortunately very quickly the sleeve is becoming detached from the top in the armpit area but easily fixed. Hooded jumper also feels of good quality, very warm and soft. The delivery company for this was a nightmare. Ended up leaving my delivery in a bush outside another house some way away. Item was recorded as signed for by me but obviously was not and communication with them was very difficult and frustrating
Helpful Report
Posted 5 years ago
Free postage was good for a small order value item. Would be great to have the ability to be invoiced for goods purchased on behalf of my group though so that I didn't have to use my personal bank card
Helpful Report
Posted 5 years ago
I ordered a small and received a large, and no clear instructions on returns.
Helpful Report
Posted 5 years ago
Very good. Rather large envelope for contents
Helpful Report
Posted 5 years ago
I was really pleased with my purchases
Helpful Report
Posted 5 years ago
I bought 3 World Scout Dining Shelters. They will be added to 2 which the Troop already owns. The purchase process was simple, they were delivered very soon after purchase. A pleasant experience all round!
Helpful Report
Posted 5 years ago
Easy to order, frequent updates, prompt shipping – even to Alaska.
Helpful Report
Posted 5 years ago
Very prompt service and pleased with product.
Helpful Report
Posted 5 years ago
Easy to use and nice to get a sign for free!
Helpful Report
Posted 5 years ago
Fantastic service as always would definitely recommend this shop and service to others.
Helpful Report
Posted 5 years ago
I placed an order and i recived the item within 2 days. Hassle free and super fast delivery. 👍
Helpful Report
Posted 5 years ago
Very easy, quick service, thank you.
Helpful Report
Posted 5 years ago
The order arrived quick as per delivery terms and the leaflet is good quality material.
Helpful Report
Posted 5 years ago
Was amazed how quickly the order came through and how much the uniform shirt style and fit has improved since the new uniform was first launched
Helpful Report
Posted 5 years ago
great service, speedy delivery
Helpful Report
Posted 5 years ago
Fast, efficient ordering and delivery, I would recommend using scout store.
Helpful Report
Posted 5 years ago
No problem tracked and came on time
Helpful Report
Posted 5 years ago
Cub sweatshirt of obvious quality (this is the second that I have purchased). Lovely thick fabric. However, I do wish that they would make the clothing narrower, or would offer a choice. I would not say that my sons are skinny; they are fairly average within their peer group, but the sweatshirts down them both width-wise, particularly for the skinnier younger child! Prompt delivery.
Helpful Report
Posted 5 years ago
Scout Store is rated 4.3 based on 908 reviews