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Scout Store Reviews

4.3 Rating 908 Reviews
81 %
of reviewers recommend Scout Store
4.3
Based on 908 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Scout Store Reviews
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Phone:

07511072493

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Anonymous
Anonymous  // 01/01/2019
I would have like a tracking number or estimated delivery once it shipped. Not even sure how it shipped or when to expect it.
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Posted 5 years ago
Parents guides arrive quickly. They are not as good as previously bought years ago but sadly they have been discontinued
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Posted 5 years ago
As an overseas customer (New Jersey, USA) the shipping charges were very reasonable, but I would gladly pay for something with tracking. Also having an ETA on my package would be nice.
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Posted 5 years ago
Easy to use website and a very quick dispatch
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Posted 5 years ago
Los artĂ­culos que he comprado son de buena calidad y los precios son razonables.
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Posted 5 years ago
All arrived...neatly packaged........on time too ..... :):):)
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Posted 5 years ago
I got my order fine. But the scout logo was missing from my bag pack, so it kinda defeated the purpose of buying from the scout store.
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Posted 5 years ago
Easy to browse pay and quick delivery. Also on line chat quick responsive and helpful
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Posted 5 years ago
Ordered 40 year service award x 2. Initial response was that it was on its way but nothing received. Some 2 weeks later received an email to confirm my details and when the award was presented. Not a problem. I believe that Compass is the main issue. I chased, through Gilwell, this award and I understand this type of award the record take a while to catch up. Eventually dated 1 January 2019. Good that due caution is taken to gains extra badges.
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Posted 5 years ago
As a new leader and a veteran, this was a perfect choice. Only issue was cost to the Scout Store of a DHL delivery for a lightweight, small (and low cost) purchase. I'd have been happy with Royal Mail delivery.
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Posted 5 years ago
Always a fast, efficient and friendly service, providing a range of quality items.
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Posted 5 years ago
Perfect customer service! Easy to execute the order, clear acknowledgment of my purchase and using tracking information regarding my delivery that ultimately arrived in a secure and timely manner - Thank you Scout Store!
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Posted 5 years ago
Easy to use and great delivery times
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Posted 5 years ago
Very good service
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Posted 5 years ago
Every item ordered was in stock. I found the website easy to navigate and the order was delivered promptly. Couldn’t have been easier.
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Posted 5 years ago
easy to use the on line shop - and I hate computers and shopping! Good arrived in a timely way and were as described online.
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Posted 5 years ago
Was able to order all the updated forms I required
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Posted 5 years ago
I accidentally put the wrong size for uniform and when I realized a hour later I tried to change the order and wasn't able to. I payed for next day delivery and that did come but then I have had to return items and think I should have them returned next day as well as I payed for the service.
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Posted 5 years ago
fast delivery, easily navigated website, reasonable prices what more would a budding Scout want?
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Posted 5 years ago
A very good service nearly all items in stock and delivered very quickly.
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Posted 5 years ago
Scout Store is rated 4.3 based on 908 reviews