The service from Scout Store was fine - my wooden tent pegs arrived without fuss on the day expected. The quality of the pegs was not good. The head on the pegs had not been cut back beyond the depth of the notch, so two or three sounds thumps with a mallet would have sheared the head and ruined the peg. It took a couple of hours graft to rectify the issue. I saw the problem as soon as I looked at the pegs, less experienced campers will suffer the consequences of poor manufacture. These pegs should be sold as "Require Finishing", with instructions. I expect better from an organisation operating under the Scout banner.