I recently visited the ShopRite at Chamdor and had a disappointing experience. The customer service I received was subpar, and I left feeling frustrated. I waited for an excessive amount of time to be attended to, and when I finally was, the employee at the money market was unhelpful when an error occurred. To make matters worse, the till employee didn't apply the discount from my Extra Savings Card because I was only buying one item, which seems to be a misunderstanding of the program's policies.
Furthermore, I was alarmed to see water on the floor without a caution sign, which is a serious safety concern. As a customer, I expect a safe and respectful shopping environment. I hope ShopRite takes my feedback seriously and makes necessary improvements to enhance the shopping experience. This includes improving customer service training, increasing staff efficiency, ensuring employees understand store policies, and addressing safety concerns.
1 month ago
ShopRite Stores has a
2.3
average rating
from
8
reviews