I’ve had multiple disappointing experiences at the ShopRite in Skillman, and unfortunately, today was no different. They often advertise special holiday deals, but when you get to the register, the prices haven’t been adjusted correctly — meaning you end up overcharged unless you catch it yourself. A couple of weeks ago, I didn’t notice until I had already packed everything in my car. I had to go back into the store to get my money back — which was inconvenient but understandable once. However, today, on Memorial Day, I noticed I had again been overcharged for a holiday deal (Porterhouse T-bone steak). I went to customer service, and their response was incredibly rude and dismissive. They seemed irritated that I even brought it up. I understand that mistakes can happen, but it’s how a store responds that matters. Unfortunately, the customer service team at this location does not seem to know what customer service means. There was no apology, no courtesy, just impatience. This is not the level of professionalism I expect from a store like ShopRite. I hope management takes this seriously and improves training, because at this point, I’m reconsidering shopping here altogether.