Abysmal! Shpock restrict or block accounts for no good reason. They allow scammers and awful abusive people to run riot on the site. They never respond to emails, yet they remove items and tell you that you have broken the rules. But they are wrong in my case, as the item was reported unfairly!!! So they took the word of a time wasting troll and just blocked me from selling. 100% positive feedback, I respond to every buyer, am always polite and respectful, even when others are not. But Shpock prefers riff raff on their site than good honest people. It is like they are desperate to gain the worst rating a website has ever had. Vile site, will never use again...off to Gumtree.