Shpock Reviews

Name: Shpock
Rating: 1.31

1.3 Rating 154 Reviews

6 %

of reviewers recommend Shpock

Company Reviews

Questions

Metrics

1.3

Based on 154 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	25 minutes

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Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Julie

Shpock 1 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AVOID AVOID!!!! They restrict your account for no reason and then proceed to ignore you when you email their support email. Their website is also very outdated bordering on useless and impractical, (they're clearly still living in 2005!) Shpocks numberbase is low and it's no wonder when they're banning anyone and everyone who uses their platform!. Stick with Vinted and Ebay (or Freegle and Freecycle)”

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Posted 2 months ago

“person bought chair but didnt turn up”

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Posted 7 months ago

“Closed down your account everyone on shpock its not worth the hassle of having accounts restrictions without any notice or e.mails and if u don't respond to idiots them this is a site that should be shut down not to do business on”

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Posted 10 months ago

“a sale lost, i am deaf do not use phone, rubbish app. will go elsewhere. reviews are terrible,”

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Posted 10 months ago

“Sold a few items in the past and was good. Relisted a couple of items recently and received offers from buyers who we’re just scammers or time wasters. Sh’ock should look into bogus offers.”

Helpful Report

Posted 1 year ago

“Terrible, got scammed many times off site and 90% of people there are just waiting to scam you for your money. Garbage app”

Helpful Report

Posted 1 year ago

“Stay away, most buyers are scammers there. I wanted to sell something, a lady sent me a real-looking email from shpock support, shortly afterwards they asked for my credit card information and suddenly 3000 euros were gone from my account. Shpock doesn't help, thinks you should go to the police and there's no money back. STAY AWAY FROM SHPOCK. ALL MY MONEY IS GONE”

Helpful Report

Posted 1 year ago

“Absolute shambles. Tried to sell a dress and had to go through a circle of being asked to log my bank details over and over. Was told a number of excuses and reasons why...none of which were believable. Their customer service chat was shifty and rude as when I asked further questions I was told "we have already resolved this issue with you" when clearly they hadn't. When I tried to contact the buyer to apologise for the issues, it no longer existed! When I contacted shpock they said "the buyer is in contact with us...they were hacked" rather convenient I will never use this app or company again. I'll stick to vinted”

Helpful Report

Posted 1 year ago

“Listed a dining table yesterday and within minutes got a buyer. He asked for my email address so shpock could transfer his money,which I gave him. I followed the instructions and entered my bank details, all on the shpock site, but they were unable to transfer the money saying my card was blocked. I rang my bank and my card was fine and they are keeping a watch on it for me. The buyer then inundated me with messages pleading for me to ask my husband and any friends or relatives to try their cards! I refused and he told me I wasn’t trying hard enough! I told him goodbye and delisted . Then got email from shpock today telling me they’d suspended the buyers account and they’d re listed table for me. Within minutes again got an offer but alarm was raised when the format of their messages was identical to yesterdays so I believed it was the same guy under another name. He again told me he didn’t believe I’d tried hard enough or used all my cards. Told him to get lost as I wanted cash on pick up, silence is deafening now! Be very careful, tec support weren’t much use yesterday they were asking for me to try other cards too!”

Helpful Report

Posted 1 year ago

“It's been a really worrying experience trying to sell on Shpock - I've been inundated with messages from individuals that have been trying to obtain my personal financial information. I really feel like it's an open market for fraudsters - be very careful”

Helpful Report

Posted 1 year ago

“Just put my first item on shpock, and within a couple of minutes of it going live someone from 200 miles away said they would send a courier the next day to package it and deliver it to them (this was 9pm at night so very suspect they would arrange a courier so fast for the next day for a £75 chair). They then sent me a link which wanted my full credit card details so they could apparently send me the money. Obviously a scammer trying to get my credit card details, so that was the first and last item i shall be listing on shpock!”

Helpful Report

Posted 1 year ago

“Why does Shpock keep sending me emails? I haven't used this app before. Please delete/erase any data that they have on me. Please do not share my data with any third parties.”

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Posted 1 year ago

“App for scammers! Avoid at all cost!!!”

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Posted 2 years ago

“I sold a mobile phone for my neighbour. Posted to a Simon P (Parker) he claimed it didn’t work, it did so o said send it back. He then claimed it was locked, then told me it was illegal to sell a locked phone! He also said he is disabled (!?!) which has no bearing on this transaction so alarm bells ringing. Schpock told him to return the item. He has sent me back an empty box. Schpock are holding the funds including £5 p&p which I spent sending item. I’ve repeatedly asked for copy of their policy on Disputes and a time frame. They don’t respond presumably there is no policy. I haven’t agreed they can hold my money for weeks (it’s been 3 weeks since transaction.) wallet still pending 🙄terrible company with no open policies or clear guidance. I’ve removed all my items from there now.”

Helpful Report

Posted 2 years ago

“I sold an item on shock for £460, sent it secure via special delivery, sent pictures of receipt and then tracked it which was then signed for. No payment was made by the buyer. Shpock are saying nothing they can do, this is fraud on their site so I will be taking this to social media and the papers. Do not use this site and app it’s scammers paradise. I will be taking legal action”

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Posted 2 years ago

“Item sold for £1.50, Shpock wanted £3.25 for buyer protection, plus 3.50 delivery. Can't opt out of buyer protection, using account settings.”

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Posted 2 years ago

“Dreadful rip off merchants DO NOT USE Paid for 2 lamps £10, by the time they had added postage and their insurance ( just a con) cost £18.60. It took 3 weeks for the seller to send Theo 2 lamps one was broken, and fused the wall socket. Wrote to the seller nothing Wrote to Spock they said give the seller a chance nothing from seller Got back to Spock and they said the insurance😂😂 (toilet paper would be more useful!!!!). Only lasts 7 days so there is nothing they could do. They put a note saying buying complete. I wrote about 7 letters, I don't know if they blocked me sending anything. The letters did not show on the messages, both of them ignored meh.......to Joe public it looks like a happy completed transaction They are robbers, liars and just take money for doing nothing If insurance was only for 7 days it should state this I wrote on 6 occasions asking for a copy of the terms and conditions of the insurance ...,,, I GOT NOTHING ......because there is nothing........ they are nasty scammers. Don't waste your time and effort. Better buy in a shop, if broken you can take it back”

Helpful Report

Posted 2 years ago

“I have been a seller on shpock and have always had 5 star reviews Someone calling themselves Casper b started sent memabusive messages and said I was a fake and would report me , and got nasty , I told shpock about this , they did nothing ! They then send me a message saying they have restricted my account as I have been reported for selling fake items , I sent them a message with photos of what he said to me they did nothing and have now stopped me from selling items on their site I have attached a photo of what he said to me , he just wanted to cause trouble ! I also have money left in my shpock account and have asked them to transfer it to me , they won’t do it ! I have sold items on there site for years and have always had fantastic reviews , but they dont care They are disgusting and would never use shpock again Awful company !”

Helpful Report

Posted 2 years ago

“When it was described as an “on line car boot sale” they should have been awarded 5 stars for accuracy. Full of scum bags and w*****s trying to con you or swindle you out of a few quid. AVOID !!!!”

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Posted 2 years ago

“My grandson purchased an Xbox series X paid £320. Transferred the money into an account of the seller's boyfriend. Seller's name is IZZY H. Never received the goods and his number was blocked on her phone. Has been reported to ActionFraud as recommended by Shpock. He'll never get his money back. Please if you're going to use Shpock collect only and pay cash only! My grandson will not use them again.”

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Posted 2 years ago

Shpock is rated 1.3 based on 154 reviews