I deleted my account years ago. They do nothing to penalise time wasters. I got stood up several times by a time waster and spent hours waiting for her but she never turned up on agreed day and time. So when I re-listed the item, my account was blocked. Thus Schpock encourages time wasters. Customer service rude and awful. As soon as they unblocked me I asked them to delete my account, which also took ages and numerous emails. Stay clear these people are just awful