My iPad wasn’t delivered due driver not being able to find address. Tracking through says item not delivered. So I applied for a refund I paid buyer protection insurance and delivery. All I get is automated replies asking for feedback No customer service. No refund No iPad This is far more of a failing than Shpock being the penultimate site for scammers, This is a regulator failing ,it’s ok to sell insurance and not pay out , hide behind automation , and it’s a system error when caught out , where’s the Financial conduct authority Oh there as in contactable as Shpock . Hail eBay a different class of scammer altogether, a contactable customer service , snatch an grab PayPal. Its so much nicer to deal with the professionals.