The boots I ordered are too narrow. I telephoned today about returning them. A helpful man explained that I could find the info on the website. Having located this, and following the instructions on the Royal Mail linked site, nothing that should have happened has happened. I did not get a label to print off immediately, and neither have I received the email to enable me to print it. What do I do now? Why is this procedure so convoluted?
3 years ago
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