Very, very disappointed ! Ordered item on 1/11/15, wrong item despatched, and reported by phone, also email photo of error. Customer service declined an immediate replacement,
until return product was received . Return was despatched 7/11/15, and to date still no info. on delivery of correct order. I can understand the occasional stock picking error, but the customer service in correcting this is appalling. You need to get your priorities right.
Brian Rule.
9 years ago
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