i have given this rating because of the service (or lack of) that i received, but to be fair the product i bought was fine and just what i needed for my grandkids, its the postage service and after care customer service that let you's down, when you advertise Express 24 hour delivery (in my case wed 1st june) i expected and needed it by the advertised date but instead i received the FREE standard delivery which was advertised as THU the 2nd to FRI the 3rd of june i received my order on THU 2nd therefore i've paid you for a service i did'nt receive, so when i asked for my postage to be refunded it was'nt and whoever dealt with it did'nt seem interested at all, so come 7 o'clock Wed night i had to rush out to manchester city centre to buy 2 more pairs which i have now returned, i have contacted ebay and am awaiting their reply, if you want to contact me to discuss the matter my number is 07864828668 Steve