I would have given this company five stars, except for one very important factor. I bought the wrong size sandals for my daughter and I wanted to exchange them for the correct size. However, while the shipping cost to receive the shoes was nominal, less than $20, the shipping charge to return the sandals was $130, which was significantly more than the cost of the shoes. Shuperb clearly has a deeply discounted shipping arrangement that they do not extend to their customers for returns, nor do they honestly disclose this fact in their listing information. I asked Shuperb if they would issue the shipping label from their end and I would pay that amount, but they said no. So, I am stuck with a pair of shoes that are too big. Had I known that, basically, their shoes are not truly returnable or exchangeable I would have never bought them in the first place. Buyer beware. I learned my lesson.