Still not received shoes , went missing apparently, tracking number did not work , no reply to emails , only got response when I phoned , then promised to get back that day , did not, another phone call , different person who said they would look into it , then an email saying 1 pair of shoes were not in stock would I like a refund and the 1 remaining pair sent , I emailed yes, got no answer , phoned the following day to see what was happening and they said oh yes got your email we will do that then ! Next day another email to say the unavailable pair should be in stock within 7 days did I want to wait until then and get both pairs as I've waited since around the 15th Nov I said yes , still waiting .