Tried to buy Birkenstocks using the sizing written on a Birkenstock shoe. This doesn't correspond with the UK sizing in the listing, but nothing in the listing warns of this. So, got the wrong sized shoe by asking for a shoe in the same size as written on another shoe by the same manufacturer. Then got very hostile reception from customer services who said I should have called them before ordering. Eventually was told new stock arriving, so returned shoes and suffered the £5 charge for doing so. Then got told the new stock hadn't arrived after all. Ended up ordering from another supplier and asking for a refund from Shuperb. Not what I call shuperb shervish :(