Purchased product through Amazon. Soon became faulty . Contacted office and was eventually asked to submit photos . I immediately did this. After a delay of a fortnight I was asked to return items as they didn’t trust my pictures ! Sent them back and 10 days later , still awaiting resolution . Meanwhile I am without items . Slow , ineffective and mistrusting . I’d recommend anyone to go to a physical shop and buy rather than this company. At least problems with faulty product get dealt with then and there . Clearly customer service is not a priority - they would rather take your money and avoid all possible chance of having to return it .