Paid in full including DHL freight for my Order SHU 759188 to be sent to Australia .
Was advised a tracking number by Shuperb - advising my order sent by Royal Mail not by DHL which I had pre-paid. Royal Mail tracking did not recognise the tracking number shuperb had sent to me.
Immediately emailed Shuperb for correct information. Over a period of two weeks and at least 6 emails sent to them, NO RESPONSE. Also NO order received. Tried their " chat line " 4 times no one answers.
Avoid this company Shuperb like the Plague!! Customer service - A JOKE !!
5 years ago
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