I ordered Composite safety shoes, as that’s what I have to wear for work.
I received steel toe cap safety instead. I phoned up and spoke to customer service who then told me to order a certain pair that said steel toe caps, but were really composite?
I then started the returns process and somebody emailed me and said it was my fault as I ordered steel toe caps?
They had changed the listing on eBay and said that I had ordered the wrong thing.
I found their custom service shocking and they need to go through their inventory and list items properly.
5 years ago
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