Ordered shoes on a Wednesday. Paid a substantial amount for next day delivery. After four days nothing had appeared. Contacted the company and they stated it was an issue with Royal Mail, however I was told a refund would not be issued until after 7 working days. Considering I run two large eCommerce businesses I know how vital customer service is. It is now a week later and I haven't my refund. Best advice to shop elsewhere for wholesaled shoes.
5 years ago
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