A. S
The monitor is wonderful. The USB cable (USBc port) is a piece of trash. The least little movement will cause the pin to move and it takes some adjustment to seat it in the monitor. The pin on the USBc port has been easily dislodged on every SideTrack cable I had. I received 2 cords when I received the monitor (short (maybe 15-18") and one about 3' long. The short one was a bust about 10 days in ... the long one lasted for a little longer. I did contact customer service via email and will receive a replacement in the next several days. In the meantime, I ordered a SideTrack USB cable from Amazon - received the short one and it broke right away. What the heck?? I know to be careful with cables and such but, with the way you have to slide the track out (firmly), the port can get dislodged. Why does a cable for a $300 monitor so easily bend? Unfortunately, regular USB/USBc cables don't work. I hope SideTrack will reengineer their special USBc port.
1 year ago
Read SideTrak Reviews
SideTrak has a 4.46 average rating from 156 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial