The SideTrak is an outstanding product! It is exactly what I need for my work laptop. Now that I am working from home, this is the perfect product that allows me to have a second monitor no matter where I am working! I can work from any room in the house and also take it with me to the cabin and work! The product was delivered quickly. The packaging is solid and the SideTrak arrived safely! And as an added piece, the packaging is very appealing and am saving it just in case I need to store the product in the future. The written directions and set-up tutorials were very easy to read, watch and follow! Very simple and quick set-up process! SideTrak's service is stellar! Their CS team responds quickly and answers all of my questions! They also proactively check back via email to make sure I do not need additional assistance! I also worked with the same CS associate in all of my correspondences. I loved that consistency! I am telling everyone at work about the SideTrak! Thank you for a great product and fabulous service!