Raffi K
This monitor would be great- if you could see anything on it. Images appear so much smaller than the laptop display that it effectively makes it unusable. According to customer support there’s no way to adjust the view (except make it smaller). And there’s no fix for the issue- I’ve reached out to them twice, and Cody from tech support basically told me “yeah, you’re $h!t outta luck.” He said engineering doesn’t have a fix and suggested I zoom the view on the program I’m using, which isn’t always an option. The other suggestion of reinstalling the software made no difference, and then they stopped responding to my emails. Unfortunately, after receiving it I just set it up to make sure it worked and then had to set it aside for a while before actually working with it and discovering there’s no way to adjust the view. So returning it isn’t an option or I would have done that, because it really was a waste of money. I want to love this product and in every other way it works great, but if I can’t see what’s on the screen there’s not much point. And since they don’t seem interested in trying to fix the issue, I would recommend against this product to any friends/family/you.
1 year ago
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