Hi, SOTC: You asked my opinion, so here's the deal: I'm counting on your product being truly excellent or, otherwise, we're history. My experience with your website and the ordering process was such that I would not recommend it to my worst enemy! I wanted the sign, above, to be my prototype and I would make slight modifications, such as lot # and price, as I went along. Well, your web site is not set up to allow me to do that. If I saved a sign to my shopping cart and then tried to make mods to the details, the original would disappear from the shopping cart. I tried to chat and all your chatters were on potty break or some such so I phoned twice and spoke with two different help guys. They were both really nice but didn't have a clue. I went to the trouble of setting up an account with logon and password and then saved my prototype. No luck. It probably went to heaven with all my other layouts. Then I forgot the prototype and just laid out an initial order, about seven designs of two examples each, saving each and putting it individually, into the shopping cart. I didn't want to do it this way because there was no standardization as to spacing and font size and so forth. Then I needed to check with my wife as to which credit card to use (being extra careful to log out properly from my account). I'd swear they were still there when I logged back in but I went to all the trouble to finally check out and the message came back "ain't nothin" in your shopping cart". Believe it or not, my time invested in the project was sufficient that I became determined to see it through. Then I went to "saved signs" and everything was there, about a dozen different layouts, good, bad and ugly. But the layout was so small I could hardly tell them apart. I tried to keep and move the good ones to the shopping cart and delete the undesirable ones. That, too, proved to be very difficult with the delete function not seeming to work but the font so small I really couldn't be sure if the duplicates were deleting or not. So that brings us up to today. If some really good product actually shows up on my door step I'll let you know. Bob [delivery hasn't occurred yet]