I spent forever designing my signs, shipping was calculated based on my qty and location at $8 and some change. I go through the whole deal and get to the final check out screen, all of a sudden the shipping total is $17 and some change (cheapest method). No explanation, no reasoning, it just happened. When I contacted customer support, the woman gave me the run-around and would not directly answer my questions, I could tell they train them to say what she was saying to me, it was like she was reading it off of a prompter. It was very, very shady. I got a really bad vibe. They are scammers and use bait and switch tactics.