BRADLEY D POKOSH
I ordered my original sign on a Saturday evening and liked how the process went until I placed the order and then saw the shipping cost was astronomical at over $40. I immediately used your Chat feature, which no one was available, but left a message to immediately cancel the order. Also emailed you asking to cancel. No response until Sunday evening when I got an email stating the sign had shipped. Monday I called and talked to customer service. She couldn't do anything about it except she gave me a $20 credit to help. I found out that the sign that shipped was only one sided, when I thought I had ordered two sided. Learned that when you edit the sign because of say a typo the options reset to default. I decided to order a second sign so I could have traffic on the street see the signage from either direction, like I originally wanted. Then I was sold on ordering the Sandwich Board to hold the two signs. This stuff all added up to quite a high cost just to get a sign in the yard. When I got the signs and the sandwich board I noted that the packaging was good, but both signs had breakage in one corner area. I had to repair with duct tape and clear packaging tape. The sandwich board was designed for portrait signs. The signs I ordered were landscape. Size was 24" x 36". So now I had to mount the two signs on the sandwich board with about 6" on each end hanging out beyond the sides of the sandwich board. Why did the customer service rep not know this was going to be an issue?? Lastly, I had to debate with the customer service rep that the two signs needed to have the arrow go in opposite directions so each sign would point to the house. My experience was not good. But the signs do look nice and will do the job.
4 years ago
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Signs On The Cheap has a 4.5 average rating from 85,706 reviews

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