Terrible in store service after being ignored for nearly half an hour to see a sample of a stand. Employees didn't even make eye contact or an attempt to explain the delays in service. Misquoted on the price twice. Was told there would be one fee when ordering multiples and would save money ordering 15 stands, did not get that price when ordering online. Had to pay a second time when doing the order because of an error in calculating shipping and had to deal with a very rude employee on the phone and via e-mail (named Queen). The stands themselves are very terrible and I regret the purchase, they fall apart and are embarrassing to set our displays on, it takes a lot of extra effort to make them presentable. Not worth the money or time. Very disappointing experience trying to support a local business.