I used to always buy from Simmi shoes and was one of my favourite brand until i ordered 3 pair of shoes on black Friday, the delivery they used “ write by false” that they left my package by my neighbour “ which was a false info” as my neighbour never received anything. And then when i had to chase it and report it to police, find out they just left the package by my door which is now stolen! I have tried so many times to contact customer service to raise the problem. However they never helped me and constantly replied generic replies! And they were not helpful! I now lost my money, never received the shoes as well as my time. This is very frustrating and disappointing to see how awful their customers service is after having to deal with such an incapable delivery system! I wanted everyone be aware if this and know if there is a problem they wont get any help from simmi shoes! I have now lost, time, money and never received my shoes!