Arrived in box without any damage and when the qualified electrical and myself opened the box it had a dent on the side .... not wanting the faff of returning and waiting for another we decided to go ahead and electrian fitted but the main large light after sliding through the ceiling fitment, you could see it did not fit flush ..we took it down and with a tad of force the electrian was able to straighten a little ...we slide the main light through the ceiling fitting and wasn't too bad, so went ahead and wired up .. only me can see the small dent that remained ...its lights up my hallway as if it's daylight and I'm really really pleased with that