These guys are the best! I've been dealing with them for about a year for my contacts and not only is the subscription price cheaper- WAY cheaper than my optometrist their customer service is fantastic! They get back to you right away with any questions-(text or email a plus) and the couple of times there was a glitch in my order they credited me immediately- just to show good faith. They seem to really want to keep loyal customers- something you don't really see anymore and especially with online companies. Great customer service is worth a little extra- only you don't actually PAY extra. Simple Contacts have shown me they're trustworthy and professional. I was originally sold on the convenience but was happily surprised at all the extra.