My order took 2 weeks to get to me. I received no communication in response to my emails requesting order status until after a week with the explanation that each time I sent an email I was pushed to the back of the line?????? I did receive an apology from Jen and later Katie promising a $50.00 credit on my next order and an additional $25.00 credit on this order which I have not seen on my card account as of today. I previously ordered from 800Contacts and would receive my order within 48 hours. I would like to know that future orders won't take 2 weeks to arrive and that there would be a better form of communication.