This has been a horrible experience. It takes days to get any support. The test is poorly controlled, and took multiple trials because the distance detection wasn’t working. They say the contacts are cheap but they’re more almost twice the price I’ve paid elsewhere! So they say you can can get just a prescription, but you can’t do it in the app- you have to contact support which takes days longer. I still don’t have a prescription even though I was charged. I was told last week there was a technical error they were looking into it, and haven’t been contacted since. Im tired of waiting, I just want a refund.