Simple contacts has made it easy to reorder and receive my contacts. I am a busy working mom and have always found it difficult to place and pick up orders. The only reason I didn’t give it a five is because I recently placed an order that was damaged by UPS which, I understand is not the fault of simple contacts. However, the communication and follow up from the email/text message numbers were delayed several days and made me question my order and my large payment. Faster communication would be more reassuring. A working customer service line would have been nice too. I will use simple as contacts again for sure !!