I recently purchased 3 of the stainless steel handrails . After arriving on the 8th working day which was expected , and finally managing to get into the packaging after it looked like it had been packaged to go through world war 3 ,but was thankful as after finally opening the package the rails inside were immaculate and to a very high standard . I don't normally right reviews but after such a good product and been able to take advise from the gentleman in the office on exactly which product and how it needed to be fitted was ideal for me I will be recommending this company to family and friends .