We ordered a staircase handrail, confirmed delivery date of 24/11, which we have not yet received on 29/11.
We asked for an update on delivery on two occasions, each confirming the handrail was with the courier, both on the delivery date and after. They confirmed the courier needed two days to find it in their depot!
So, still waiting the handrail to be delivered to gauge the quality of the product but so far they seem to be let down badly by their courier. Communication so far has been reasonable although inconclusive.
7 years ago
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