I am a genuine customer and happy to write a positive review about the oak and domed steel handrail that I have just installed from SimpleHandrails. The issue for me was arranging delivery to the Isle of Wight when I would be over there, after a simple phone call when placing my order this was arranged and the handrail arrived on the planned day. It was so well wrapped (that it took me some time to get to the product!) and everything was in the package that I needed. Maybe it would have been helpful to have had some instructions/ guidance about how best to instal the handrail. I'm fairly practical and was able to work it out but it may have been more helpful to some customers. The finished handrail just needs a light glasspaper rub and oil to finish it but it look great and is very sturdy making the descent down the narrow stairs to my cottage a dream.
7 years ago
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