In the beginning, Simple Health was just that, simple. They were easy, gave me what I needed, my insurance covered it and I was getting free birth control. They then sent an email saying my insurance no longer covered so instead of asking if I want to use another sort of coverage or asking if I want to continue with them as a provider, they just charged me $120 for my birth control. Without my consent. You really think if I was getting free birth control that I'd want to start being charged over $100 instead of going somewhere else? And why did they no longer accept my insurance? When I got the email saying my insurance was no longer accepted, there was no link to cancel or change my prescription and I had to go find the email to tell them I want to cancel it and they shipped my prescription almost immediately so I wouldn't be able to cancel. There should be some sort of "Do you want to renew your prescription" if there are changes to payment because that was absurd.