Katherine D
The system is great for needing birth control mailed. The system itself has lots of glitches, emailing and informing the user of medications the user doesn't actually qualify for, making the team berate the user, when the user never originally wanted to switch medications. It also emailed saying it took insurance again, but it turned out it didn't take Boeing insurance. The meds themselves are great, the team is simply doing their job, but the coding needs fixing to avoid misunderstandings between the user and team. Sets us both up for failure, miscommunication, and wasted time.
1 year ago
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