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Andrea F
When I first used Simplehealth a couple years back I had zero issues and it was great. Last year I got insurance so I stopped using Simplehealth as I was getting my meds directly from my doctor. Well I’ve recently moved and am no longer insured so I tried to restart my meds on here but every time I try to check out it asks me to verify my phone number but when I click “send verification code” nothing happens. I sent an email to customer service and they said they’d get back to me within 2 days but it’s been 2 weeks and i’ve gotten NOTHING. I’ve scoured everywhere and can’t find any other way to contact them and sending other emails gives me the same result so i’m stuck not being able to get my meds that i’m almost out of. Super disappointing as before I had no issues with them but now it’s clear they don’t care about the customers anymore. Will no longer be using their services from now on.
1 year ago
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SimpleHealth has a 4.6 average rating from 6,688 reviews

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