My first time ordering went smoothly but when my second order came in the mail and my prescription said QTY 3 but I only received 1 and when I sent an email they informed me that my insurance had changed and they were only allowing a month to month prescription instead of 3 months worth. I was told I would be receiving my next prescription in a month and "wouldn't experience a lapse in my medication". Well as the month was coming to an end I received an email saying that my insurance wasn't going to pay for my next prescription because they had already paid for three months. LONG story short I did receive my prescription but it came with multiple exchanges via email and was frustrating to say the least.