I told them I wanted a pill birth control and no periods. They sent me a 4 month supply of pills and said not to take the placebos and to skip to the next pack to skip my period. Flash forward To the end of my 4 packs and I ask for a refill only to hear that my insurance denies it because it’s “too soon”. They said I can pay for the extra months out of pocket. I’m sure this happens to countless others. Why would they hear my concern about wanting to skip my periods and still not give me something that could work within that knowing how insurance will respond in many cases. I did not pay out of pocket because, if I could afford that I wouldn’t be here in the first place. So I was left for months without birth control (I finished my pack in July and they told me I wold have to wait until September to request a new one) it takes weeks to arrive after your request, so it was MONTHS before I got my next “free” batch. Then, SURPRISE, it was a different pill entirely! How can they just adjust your birth control without your approval?! It’s not even a different pill that avoids the periods, it’s just different for whatever their own personal reason was. I emailed them, no response. There is no phone number I can find to contact to cancel. This service sucked for me. Maybe it works for others, just not me, and it has not been easy.