Karen H
The movers did show up and they did load the moving truck so if that's enough for you then hire this company. If you mind, as I did, having a mover quite literally get into my face and say: "look, I've been doing this for years, you don't know how I plan to load this truck" and then as I started to walk away, under his breath, say: "just shut up" because he was asked to take an unwrapped and un-tied down lamp down from on top of stacked boxes, maybe consider another company. Sadly, that wasn't all, my sofa, which is a light tan, cotton fabric, was covered with plastic for protection but the movers removed the plastic and the same mover who had mumbled for me to "shut up" grabbed multiple pillows off with his sweaty, dirty hands, stuffed them under his arms and carried them off. When I said "ohhh, wait I'll take them" he turned his body from me to hold onto the pillows and took them to the moving truck - unwrapped where he just threw them on top of boxes. But wait there's more. I own a very expensive treadmill that was taken apart to temporarily go into storage. It too was wrapped to keep any dust or bugs that may be in storage off of my treadmill. It too was unwrapped and when it was a couple of wires became exposed. I had come into the room when I heard them grumbling and removing the plastic cover I purchased specifically to keep it safe. when I saw the wires I said "wait, I have some blue tape to keep them in place" when I returned with the tape, the wires had been wrapped around another piece of frame and knotted. I was SO angry with the service, that I canceled the Simple Moving Labor that I had scheduled for the following day to unload the truck and even after me telling them about my experience, they said "well, we're going to charge you anyway because you didn't give us 72 hours cancellation notice." BEWARE. Poor, unprofessional service and a company (SML) that really doesn't care. Once you book them online they're taking your money regardless. Make sure you only put that deposit down if you have MORE than 72 hours to cancel and if your movers don't listen to you; bully you; tell you to "shut up"; stain your furniture with their smelly, sweaty armpits; and tie you expensive treadmill wires into a knot TOO BAD! No reason is apparently bad enough to be allowed to cancel without them charging your credit card anyway.
2 years ago
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Simple Moving Labor has a 4.4 average rating from 1,167 reviews

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