Actually, you guys weren't really involved in the renewal other than sending notices. I schedule/pay the premium directly to Progressive on their site. One thing I would recommend is instead of sending me email reminders saying 'Call us, we may be able to find you a better deal' do some research and let me know that you found me a better deal on my insurance and the details. Now that would be what they call WOW servicw.
3 years ago
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