SimplyIOA Reviews

Name: SimplyIOA
Address: 3210 Lake Emma Road, Lake Mary, Florida
Rating: 4.65

4.7 Rating 1,229 Reviews

91 %

of reviewers recommend SimplyIOA

4.7

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neeed a quote to add a potential purchase of a 2025 pickup truck. Our agent that assisted has some issues getting the quote due to the year of the truck and the Vin # not yet showing up in the system. He worked through it and provided us with a reasonable quote. Great customer service. We will be looking to change our homeowners insurance with them upon renewal.”

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Posted 6 months ago

“I set up home and auto insurance and issued payment of >$900 last week then received a request to docusign a contract that contradicts what the agent Brittany told me over the phone. Additionally she said she would resolve first thing tomorrow three days ago and is not responding to my emails. Still waiting on a response and at risk of being uninsured if I don't sign by tomorrow. HORRIBLE SERVICE - SCAM ALERT”

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Posted 1 week ago

Dear customer, Thank you for sharing your feedback. We sincerely apologize for your negative experience. This is not the standard of service we aim to provide. I want to assure you that your complaint has been escalated to our leadership team, and a member of our team will contact you directly to resolve this matter. Kind regards, Amy

Posted 1 week ago

“Alex was very helpful and knowledgeable when it came to our new policy. We are grateful for him.”

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Posted 1 month ago

Hello Christina, Thank you for trusting SimplyIOA with your auto insurance. We are delighted Alex helped you to secure a new auto insurance policy. Purchasing insurance can be confusing, but at SimplyIOA, we want to invest time in educating the customers to ensure they purchase a policy with confidence. If you have any questions about your current auto insurance policy or want to discuss a new one, please do not hesitate to contact us. Kind regards, Amy

Posted 1 week ago

“Good, great”

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Posted 1 month ago

“The lady Hillary Powers was very very helpful, very polite and helped me find better insurance I would and did recommend family and friends to her which she helped also.”

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Posted 3 months ago

“I was having issues with my auto insurance and I was getting nowhere . We just started with SimplyIOA and I reached out to Jerica Benton and she had my situation resolved and my money back to me by the end of the day . Something I couldn’t get accomplished in over a week !! I am thrilled on Jerica’s customer service. I glad we switched to SimplyIOA !”

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Posted 3 months ago

“Excellent customer service”

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Posted 3 months ago

“I switched from liberty mutual and I think ot was the best decision”

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Posted 4 months ago

“Hilary helped me save money on flood insurance and especially my auto insurance. She took the time to research and followed back up with me with the responses to all of my questions. I have been with Simply Ioa for 15 years plus…they never disappoint! Thank you, Hilary!”

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Posted 5 months ago

“Hilary the agent that i talked to was very easy to understand, kind, and friendly. She helped me to get the right insurance that I needed without sacrificing anything. She is a very good agent as well as very helpful.”

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Posted 5 months ago

“Kelly Galvez was a professional from beginning to end, helpful and sweet.. even though I couldn’t get the help I needed, but just explaining to me how to update my insurance policy was enough.”

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Posted 5 months ago

“We spoke with Hilary Powers at Simply IOA as we are in the process of changing our home owners policy insurer to another. Hilary has provided superb service, understanding our needs, finding the best rates and communicating with us throughout the process. We plan to work with her next week to change our auto insurance to the company she has suggested. She made a stressful situation much less so!”

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Posted 5 months ago

“Joanne Towne was a superb help to me and my family. She was able to secure us extremely reduced Home Owner's and Car insurance rates!”

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Posted 5 months ago

“I want to get a great review on an employee named Mike Stanton he was very professional and kind great communication skills. He was committed to help with with a new homeowner and auto policy. Gave great advice. Thank you”

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Posted 5 months ago

“All was ok”

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Posted 6 months ago

“So far, very good. Love the auto pay!”

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Posted 6 months ago

“So far it's good”

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Posted 6 months ago

“There has been an overpayment by the mortgage company and I've made at least 15. Calls and still not resolved.”

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Posted 6 months ago

Hi Pam, Thank you for sharing your concerns with me today. I want to reassure you that your complaint has been escalated, and a team member will contact you to discuss your overpayment. I apologize for any frustration caused, and I hope you have a wonderful day. Kind regards, Amy

Posted 6 months ago

“When I got caught in a "urinating" contest between my insurance company (SimplyIOA) and my mortgage company, who shall rename due to it being staffed by complete morons, my insurance company (SimplyIOA) saved the day for me. Not only were they helpful and courteous while dealing with me, they decided that the best resolution to my problem (the mortgage company) was for them (SimplyIOA) to deal directly with my mortgage company (still nameless due to previously stated reasons.) Once that path of resolution was adopted, the problem was resolved!”

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Posted 6 months ago

“Helpful and friendly staff.”

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Posted 6 months ago

“was transfered to person who could handle my reqest. Young man hanled it quickly for me. very happy with results.”

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Posted 6 months ago

SimplyIOA is rated 4.7 based on 1,229 reviews