Although Steve is AWESOME, the man who came to measure and order my shutters ordered the incorrect product. The installers were also AWESOME -- when they left I noticed that the shutters were incorrect. I am annoyed that I initially had to wait 10 to 12 weeks to get them and now I have to wait another period of time for the CORRECTED shutters. My family had previously ordered shutters from Simply Shutters and that is why I chose your company. I am very disappointed at this time as I am waiting for the CORRECTED shutters. My rating of your Company might have been higher if I was credited some of my money for this waiting time inconvenience.