Simply Shutters™ Reviews

Name: Simply Shutters™
Address: 1388 Commerce Centre Dr, Port St Lucie
Rating: 4.71

4.7 Rating 1,236 Reviews

93 %

of reviewers recommend Simply Shutters™

Company Reviews

Metrics

Info

4.7

Based on 1,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

772-208-8245

Location:

1388 Commerce Centre Dr
Port St Lucie
34986

Simply Shutters™ 5 star review on 30th May 2023

Christine DelGuzzi

Simply Shutters™ 5 star review on 18th April 2023

Carrie Mack

Simply Shutters™ 5 star review on 29th March 2023

Elisabeth Carroll

Anonymous

Anonymous // 01/01/2019

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“We had them installed on every window, one window was broken on install and they quickly made a new one.”

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“Glad to hear that you have lots of shutters in stock. We were very happy with your service and prompt reply to any needs or questions.”

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“They were not measured right so they had to put a spacer in now the shutters are not secure because the nails were not long enough one of them keeps coming off the door”

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“Simply Shutters installed 4" shutters in my living room bay window. They look so classic and really elevate the look of the room. The quote process was very smooth, and although the install took a while due to COVID/shipping delays, I was very happy with the final result. Their prices are excellent for a quality product. Looking forward to having more shutters done in other rooms!”

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“The prices cannot be beaten and the shutters are made very well. You have to wait some time for them to get installed but as long as you can wait it's worth it.”

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“Beautiful shutters at a very fair price.”

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“If you are considering purchasing plantation shutters look no further than SIMPLY SHUTTERS. We did our entire house including two sliding glass doors. The staff are friendly and attentive with exceptional service. It is well worth the money for their high quality product. I highly recommend them. Sharon Navarra”

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“We simply love our shutters, we did our entire house. They are light and airy and were a great addition to every room. I didn’t realize how heavy drapes were and they actually made the room look dark.”

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“Great service. Measured quickly and Installed perfectly!”

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“I love my Simply Shutters! They finish off the window, are easy to see through or keep eyes out, lightweight, easy to clean, and the moulding completes the look. The installers measured, and I was provided with an estimate. When the shutters arrived, the installers removed my old blinds and put up the new shutters in no time at all. There was a little delay in delivery due to COVID.”

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“The Simply Shutters sales team was very professional and worked with me on partially completing my home so I could do the shutters in stages. The installation went flawlessly and I could not be happier with my choice to use Simply Shutters.”

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“Our experience with Simply Shutters has been top notch. Everyone from the Sales team to the Install crew were professional and thorough. So seemless that we just had them install plantation shutters on our 2nd home. While 1/31 windows had a measurement typo, Simply Shutters was proactive & rushed the reordered window covering before I even noticed it. The crew was efficient and professional and communicated their plan to me and amongst eachother upon arrival. Their prices are the lowest and product quality is heavy. I’ve referred Simply Shutters to several friends and family members and will continue to do so.”

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“I have used Simply Shutters to install plantation shutters in my previous home, so naturally I called them again when I wanted plantation shutters installed in my new home. They came to install the shutters on January 24, 2023 and the installers did a horrible job in my bathroom. My bathroom windows have arches and Simply Shutters NEVER disclosed to me that they do not install shutters on windows with arches. I am not certain why they thought I only needed part of my windows covered, but more importantly I do not understand why their policy wasn’t made clear. One shutter was not installed straight and they cracked bathroom tiles around the tub in the process. I was initially told that I could get the tiles fixed and they would reimburse me my money; then I was told that the crack was there prior to the installation. Simply shutters sent someone to assess the bathroom on February 9, 2023 and I never heard anything from the company since that assessment. After multiple phone calls to the company and speaking with Steve the CEO, nothing has changed… I am still with cracked tiles and poorly installed plantation shutters in my bathroom. With that said, I have to take legal action to right their wrongs. As a repeat customer, I am beyond devastated by their poor service and lack of professionalism. I DO NOT RECOMMEND Simply Shutters to anyone. Save yourself the headache and hire another company.”

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“We have used Simply Shutters twice now for our patio sliders as well as multiple windows. The staff is very knowledgeable in their profession, they are courteous and professional. They work quickly and efficiently and are competitively priced! Would definitely recommend!”

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“Staff was knowledgeable and courteous. They are always there to answer questions. Installation went very well. Would recommend them.”

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“Simply Shutters is top notch. They came to my house measured all my windows and gave me an estimate of each room. When the shutters came in, they installed them in a professional manner. I was so happy when the job was done. My house looks so amazing with the plantation shutters.”

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“We just had our shutters installed. Simply Shutters was professional and knowledgeable from beginning to end. Sales to install. They emailed us periodically as far as the shipping and expectations of delivery. The install had no issues and would use them again.”

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“Simply Shutters worked to make things right at the end. This review is more about my experience and follow-up experience and not about a great first installation impression. Mistakes were made but in the end, they did make things right. Our original order contained two large high windows that later were determined "difficult to install" requiring "additional equipment" by the installation crew assigned to do the installation. Following a long shipping delay partly due to COVID-19 and a lack of shipping containers from the source of the fabrication factory, when the order finally arrived, we received a call and scheduled the installation. The installation crew arrived within the installation timeframe and proceeded to begin the installation. Apparently, the original estimator was accustomed to doing this kind of work but left the company and the crew assigned to the installation was not capable or experienced enough to do the work. The crew installed all but the two large windows and left advising that they would have the manager call us and return. They did leave the shutters and frames for the two large windows unboxed and opened inside my garage leaving no room for my cars. We received a call from Steve who was trying to come up with a solution. After reviewing the pictures and location of the windows he apologized stating that he would need to rent scaffolding and even then probably not be able to install the two large shutters again explaining that the original estimator was accustomed to doing this kind of specialty work but left the company and the current crew assigned to the installation was not capable or experienced to do the work. We communicated several times over several days and eventually once we requested a fair resolution and compensation, for this issue, we eventually settled on an equitable credit. Steve again apologized for how things were left undone and unboxed by the crew, the misunderstanding with the original order and the shipping delays. We know not all companies will have a perfect track record and things happen. At least in this case with some persistence and patience on our end, Simply Shutters did eventually make things right. The quality of the product is great, My experience with the installation team assigned was OK at best - for the ones they did install at least. Would I use them again, I would say yes, knowing if something was not right, at least Simply Shutters would try to make it right somehow in the end.”

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“My overall experience with Simply Shutters has been exceptional. Setting the appointment to get the estimate was simple. They were punctual and showed up when then said they would. The other companies were far from punctual. Simply Shutters provided me a proposal that was very competitive, which was one of the reasons I went with them. Unlike the other companies, their representative gave me great insight on what to do with my bathroom window. This was the main reason; I went with them. They were informative and not pushy as other companies. Their back-office support is also incredible. Dawn kept me informed on the status of my order and scheduled the work around my schedule. Their installers did a great job and were true professionals. If you are looking for plantation shutters, Simply Shutters is the company you should go with!”

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“Our first order from Simply Shutters was in 2019 for two eight' wide slider doors. They are utilized every day to access our lanai. They continue to open/close and slide beautifully! I love them because they are easy to keep clean. Plus, they help to keep our great room cool by blocking the sun. Even with the harsh summer sun they have never warped or changed in any way. Our second order was for a shutter inside our guest bathroom tub. Before there was frosted glass which was very unsightly. Simply Shutters installed a shutter with stainless steel hardware. It looks so great that six of my community friends ordered them to cover that same unsightly frosted glass window! The people that measure and install are professional. They arrive on time. When I ordered the bathroom shutters there was a bit of a wait because of supply chain issues, but I liked the fact that the company told the truth about delivery; they were so well worth waiting for. Simply Shutters also offers the best price for their products. I had another company quote me $400 more for the same shutter! I highly recommend Simply Shutters!”

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Simply Shutters™ is rated 4.7 based on 1,236 reviews