My overall experience with Simply Shutters has been exceptional. Setting the appointment to get the estimate was simple. They were punctual and showed up when then said they would. The other companies were far from punctual. Simply Shutters provided me a proposal that was very competitive, which was one of the reasons I went with them. Unlike the other companies, their representative gave me great insight on what to do with my bathroom window. This was the main reason; I went with them. They were informative and not pushy as other companies. Their back-office support is also incredible. Dawn kept me informed on the status of my order and scheduled the work around my schedule. Their installers did a great job and were true professionals. If you are looking for plantation shutters, Simply Shutters is the company you should go with!