Dear Listed Marketing Management, I am writing to express my serious concerns regarding the significant service disruption and lack of customer support I have experienced with your company. Prior to engaging your services, my Google Business profile was functioning effectively we were highly ranked. However, since utilizing your services, I have encountered the following issues: Complete downtime of my Google Business profile for five consecutive days No response to daily support tickets submitted over this period Inability to reach customer service representatives, with calls being disconnected after long wait times This situation has severely impacted my business operations and online presence. The timeline of events is as follows: My Google Business profile was fully operational before your intervention Profile has been non-functional for 5 days Submitted support tickets daily with no response Multiple attempts to reach customer service have been unsuccessful I request immediate attention to this matter and expect: Immediate restoration of my Google Business profile Detailed explanation of what caused this disruption Compensation for lost business during this downtime Written confirmation of steps taken to prevent similar issues in the future Please respond to this complaint within 48 hours with a concrete resolution plan. If I do not receive a satisfactory response, I will be forced to escalate this matter through appropriate channels. You can reach me at [Your Contact Information] to discuss this matter further. Sincerely, 210 859 4700 Kelly Cameron