I required to have my engagement ring increased in size! I never noticed that it was close to closing time so it was my fault as such. However the small short brown haired assistant was not in the best of moods and when it came to taking the size of my finger she refused to take my word for it and went with her own size? It didn’t matter how much I protested? Anyway I blamed myself for not noticing the time. The ring did not fit as I expected and it was the same difficult assistant so I paid the £120 and left. So I had to go to another jeweller and start all over again! Anyway be aware that I had a much nicer experience and it only cost me £30??????? So all in all I will not be going back to Sinclairs! Sadly I have shopped there for many years and have lots of their ornaments dotted about my house even a very large monkey head by Matt B! 😢