I attempted to purchase a bracelet for my best friends 60th Birthday!! I put her details in for delivery and also for the wrapped service. When I went back to check, the address went through as my address for next day delivery It said 1pm for delivery NOT up to 1pm? and was deliveted 9.35 so I missed it and had to pick it up at the post office the next day. The bracelet cost £135 plus the extras, and I was very disappointed. It was in cellophane in a large heavy square wooden frame. It was in a box. NOT WRAPPED and as I was now late. I had no choice but to wrap it quickly and send it off for her birthday. I would not recommend this service and will not use it again or recommend it to anyone!! I have purchased many times in Sinclairs and always had superb service but the online service lets it all down