I rented a Hyundai Santa Fe in November 2024. 3 days in, the battery died to no fault of my own. I have AAA; it was jumped, which did not work, and I was told it was a faulty battery. I reached out to Sixt customer service, who stated they had to tow the car and would replace it with another. This all happened without a problem. 3 months later, I received a property damage claim letter for $600. When I inquired about the damage I was told "there is and was no damage" but a tow fee as nothing was wrong with the battery in the 1st place. THIS COMPANY IS A SCAM. I am still waiting to see if they resolve this issue but even if they do, I will never use this company again and I do not recommend anyone use them either.
2 months ago
Sixt rent a car has a
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average rating
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165
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